Many high end living communities have found a need to not only ensure its residents safety, but to also provide the highest level of customer service to each resident’s unique needs. With a focus on superior customer service, confidentiality, enthusiasm, integrity and attention to detail, our clients are also receiving the additional element of security.
SMA Security residential clients have come to find we are the leader in combined concierge/security services. Some of the services you can expect are:
- Control building access
- Monitor the security system
- Receive packages and deliveries while residents are away
- Assist telephone & cable installers and other trades people
- Supervise move-ins and move-outs
- Regulate visitor parking
- Enforce by-laws and deal with complaints
- Respond to fire and other emergency alarms
- Patrol common areas, including parking and amenities
- Write daily shift reports and incident reports to log all common area problems and other unusual occurrences
- And much more… including a warm smile and positive greeting to everyone at your location, every time!
SMA Security Staff are not only trained to provide superior service, they also are licensed security guards, heavily trained in the protection of your residents safety and the securing of your building.
Our staff are there to provide you superior customer service so no request is too big or too small. We are flexible and willing to accommodate.